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NZ Telehealth – COVID-19 and Telehealth Provision for Health Providers

Policy, position statements and other examples to provide helpful context in relation to virtual consults

Email template for booked video consult – example 1

Other 'how to guides' and examples of scripts, email templates, and terms and conditions

Clinician Introduction Quick Key

Other 'how to guides' and examples of scripts, email templates, and terms and conditions

Video Consults Project – Template

Tools to help implement this characteristic

Places in the Patient Portal that tailored text can be added for explanations

Customising portal text for Preventative care

Shared care Portal text

Customising portal text for Preventative care

Clinical triage Resource Kit

Comprehensive resource kit

Call Management Toolkit

Comprehensive resource kit

ProCon Triage Reporting Example

Triage Reporting Example - MedTech Users only. 

Call handling Guide (Non Clinical)

Tools to help manage Clinical triage

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