Missed the webinar on Centering Equity in Collective Impact view it here


Digital Health

The global pandemic has reinforced the importance of alternatives to in person consults, and providing flexibility to patients/whānau.

A telehealth consultation is where a consultation does not take place with the patient in-person but by phone, video, email, or messaging application. This enables a broader range of healthcare delivery and allows patients to have more choices with their care meeting their individual needs. Both patients and providers will benefit from this non-traditional method as it improves patients access to services, enables whānau to be a part of the consultation and is selected a time that works for both parties.

By using telehealth assessments, clinicians can manage acute response and prioritises care according to patient needs. This done in a systematic way, throughout the day, using a clinician who can diagnose, order investigations and prescribe at times of heaviest demand. Telehealth assessment and treatment system supports continuity of care where possible with documented prioritisation for Māori and other priority patients.

How to use a Pulse Oximeter

Isolating at home with COVID?  Practical guidance on how to use a Pulse Oximeter

Reach Out - Virtual Nan

Meet Nan, Nan has been a reluctant user of digital health.

Will she be a convert, will her mokopuna convince her to try digital health? Watch and enjoy.

Reach Out - Legally Blind

A light hearted look at how Digital Health technologies can be utilised to improve patient outcomes.

Reach Out - Good GP

The global pandemic has shown that sometimes we are unable to access General Practices by traditional methods.

This reminder video is a great tool for use during lockdowns to remind patients that they still can access health care.


Industry News

New Zealand Telehealth Forum

As part of understanding what has been going on across the country to develop telehealth services, The New Zealand Telehealth Leadership Group (NZTLG) has launched a National Telehealth Register to collate and disseminate information on current or completed work undertaken on telehealth. National Telehealth Register Registration form

We have joined the Primary and Integrated Care ‘NZ Telehealth’ working Group and the Community of Practice ‘NZ Telehealth’ working group. We can now pass on any relevant updates or if you would like to join us on any of these groups (or have others in your PHO interested) please email collaborative@hch.org.nz.


25, Female

"It’s the way of things now. If I want to get any minor medical attention. I know I can do it through the electronic route, whether by phone call, email or on the app."

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