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Gore Medical Centre Phone Call Pathway – Booking patients to the Triage Service

Gore Medical Centre’s takes a team-wide approach with Clinical Triage. Click here to see the phone call pathway when a patient is being referred to the Clinical Triage service.

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Posted: January 29, 2024Category:

Enhancing Primary Care GP Triage Video

Video by Pukekohe Family Health Care on assisting patients getting the access where they need it. 

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Posted: January 23, 2024Category:

GP Triage Messaging – Patient Information

GP Triage messaging – Patient Information Key information for patient when introducing GP/Clinical Triage at your practice.

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Posted: January 23, 2024Category:

Investigating the Effectiveness of Virtual Treatment via Telephone Triage in a New Zealand General Practice

A piece of research, undertaken by Andrew Ure, which aims to assess the effectiveness of Telehealth in Aotearoa GPs.

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Posted: March 8, 2022Category:

Clinical Triage and Telehealth Resources

Recorded Webinar – to assist you with clinical triaging and telehealth.

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Posted: February 23, 2022Category:

Call Management

Tools to help implement this characteristic

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Posted: September 30, 2021Category:

Call Management Toolkit

Tools to help implement this characteristic

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Posted: September 30, 2021Category:

Telephone System Due Diligence – Blank version

Tools to help implement this characteristic

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Posted: September 30, 2021Category:

Virtual Consults with Indici – Patient Instructions

Indici how to guides on setting up and conducting virtual consults: Patient Instructions

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Posted: September 30, 2021Category:

Call handling Guide (Non Clinical)

Tools to help manage Clinical triage

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Posted: September 30, 2021Category:

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