Call Management
Tools to help implement this characteristic
Call Management Toolkit
Tools to help implement this characteristic
Telephone System Due Diligence – Blank version
Tools to help implement this characteristic
Virtual Consults with Indici – Patient Instructions
Indici how to guides on setting up and conducting virtual consults: Patient Instructions
Clinical triage Resource Kit
Comprehensive resource kit
Triage Instructions for GP/Nurse
Tools to help manage Clinical triage
Prioritisation of Patients Triage-Process
Tools to help manage Clinical triage
Call handling Guide (Non Clinical)
Tools to help manage Clinical triage
Call Management Toolkit
Comprehensive resource kit
Policy for telephone and e-consults
Policy, position statements and other examples to provide helpful context in relation to virtual consults